FAQ's

Sightseeing | Ticket Kiosk & Departure Locations and How to Purchase Tickets

TICKET KIOSK & DEPARTURE LOCATIONS

Below is a list of our all our key locations:

 
LOCATIONS
ADDRESS
PURCHASE
TICKETS
DEPARTURE
LOCATION
MAP
HOURS OF OPERATION
SOUTHGATE
BERTH 3, Southbank Promenade, Southbank VIC 3006 | Cruising Restaurant
NO
YES
CLICK HERE | GOOGLE MAPS
NOT APPLICABLE
SOUTHGATE
BERTH 5, Southbank Promenade, Southbank VIC 3006
YES
YES
CLICK HERE | GOOGLE MAPS
10:00AM to 3:30PM (MON-SUN)
FEDERATION WHARF
VAULT 10, Federation Wharf (Princes Walk), Melbourne VIC 3000
YES
YES
 CLICK HERE
10:00AM to 3:30PM (MON-SUN)
HEAD OFFICE
VAULT 11, Banana Alley, 367 Flinders Street, Melbourne VIC 3000
YES
NO
 
9:00AM to 5:00PM (MON-FRI)
WILLIAMSTOWN
GEM PIER, 1 Syme Street, Williamstown VIC 3016
NO
YES
 CLICK HERE
Thers is no Ticket Kiosk


TICKET PURCHASE OPTIONS

Receive a 10% discount by purchasing Sightseeing Tickets Online [Click Here] which are non-refundable and only a Date selection is required or  purchase Tickets at one of our Ticket Kiosks on the day.
**The 10% Online Discount is applied on the final confirmation page at the payment checkout screen.

CLICK HERE FOR DEPARTURE TIMES AND FARE INFORMATION

 

Sightseeing | Fare Information & Departure Times

CLICK HERE FOR FARE INFORATION AND DEPARTURE TIMES

 

Sightseeing - What times and days do you offer sightseeing cruises?

Our sightseeing cruises and Williamstown ferries run every day of the year.

Please see Departure Times for operation times of your desired Cruises.

Please note times are subject to tidal and weather conditions and major event days.

Sightseeing - Where can I find car parking close by?

Wilson Parking offers  secure car parking and are located in Southgate Ave, just a short walk from our departure point.

Sightseeing | Are we wheelchair accessible
  • Unfortunately, our vessels (including the on-board restrooms) are not wheelchair accessible and we do not have the facilities to accommodate passengers in wheelchairs or mobility scooters.
  • Passengers must be able to manage stairs to board and disembark the vessel on there own or be assisted by their carers only as our staff are not permitted to assist (by carrying any passengers for boarding) in any way.
Sightseeing - Is there a toilet on board?

Yes

Sightseeing - Am I able to make a booking?

We do not offer bookings for groups less then 15 guests for our sightseeing cruises however you are able to purchase a prepaid voucher from our website.

Please note that this does not secure a time or a date and we do recommend you arrive 30 minutes prior to the cruise time you are after to secure your spot.

Sightseeing - Do I need to confirm cruise times?

Yes, as our schedule is subject to weather and tidal conditions you will need to call us from 9.45am on the morning of your preferred cruise date. Please call 03 8610 2600.

Sightseeing - Can I hop off the Williamstown Ferry?

Yes. Spending the day is Williamstown is a great way to see a different part of Melbourne. Return times are 1 hour after the ferry leaves the City but must be confirmed on the day.

Spirit of Melbourne - Where is the departure and disembarkation point?

Southbank Promenade, Berth 3 [Click here for Map]

You will find us located across from the Langham Hotel on the rivers edge.

Spirit of Melbourne - Are beverages included?

All beverages as listed are included and served throughout the cruise.

Spirit of Melbourne - What time do I need to arrive?

We ask that guests please arrive no later than 7.15pm for boarding.

Please note that our cruise will leave at 7.30pm sharp and will not wait for late guests.

Spirit of Melbourne - Where does it travel?

The Spirit of Melbourne Cruising Restaurant cruises up river, passing the Botanical Gardens and sporting stadiums.

Please note that our cruise path is subject to weather and tidal conditions.

Spirit of Melbourne - When does it operate?

We operate our dinner cruise Thursday, Friday and Saturday at 7.30pm – 10.30pm

Alternative days can be arranged for groups of 15+

Spirit of Melbourne - Where can I find car parking close by?

Wilson Parking offers  secure car parking and are located in Southgate Ave, just a short walk from our departure point.

Spirit of Melbourne - How many patrons can be accommodated on board?

The Spirit of Melbourne can accommodate up to 90 passengers and the floor plan is designed for the bookings that evening. Each booking will have their own table, large groups  of 15 or more may be split across two tables. 

Spirit of Melbourne - Are children allowed on board?

Yes we do welcome children on board. In the interest of other guests children must remain seated at all times. 

Spirit of Melbourne - Do you cater for dietary requirements?

Please see our menu for details. Much of our menu is Gluten Free and we also offer vegetarian catering. 

Spirit of Melbourne - What is the dress code?

Smart casual.

Spirit of Melbourne - Will I get motion sickness?

Unlike the ocean the Yarra River is very calm and flat. It is very unlikely that travelling on our vessels will cause any motion sickness. 

Spirit of Melbourne - Can you organise cakes?

A 7" cake can be purchased at a cost of $32.00. At least 4 days notice is required to order these items.